Water Customer Service

Current rules and regulations by the State of Alabama as well as the US Government have increased the need for knowledgeable, skilled water treatment plant operators. All of Sheffield Utilities' water plant operators are licensed and certified by the State of Alabama. This certification ensures that the water reaching your home meets or exceeds current standards set by the US Government.

Sheffield Utilities is dedicated to providing you and your family with the safest drinking water possible. We monitor our water supply twenty-four hours a day, seven days a week, three-hundred sixty-five days a year for your safety.

Our mission is to support our community. We are committed to provide prompt, safe, clean, reliable utilities at the lowest cost possible to serve the best customers in the world.

Sheffield Utilities
300 N Nashville Ave
Sheffield, Alabama 35660

Phone: 256.389.2000

Report an Outage: 256.389.2478