Introducing Smarthub

Smarthub Online Customer Portal and Payment System

Log in to Smarthub

The smarthub customer portal is available on your computer, tablet, or smartphone. It saves you time and effort, and gives you a convenient way to securely pay your bill online.

If you wish to sign up for online bill pay, you will need to create your profile using your account number. Once your profile is set up, you will be able to manage your account online. There is no extra fee to pay your bill online and the payment will be posted to your account within one business day.

To Sign Up...

  • Click the link at the top of the page titled "Log in to Smarthub"
  • Once the page loads click the link " New User? Sign up to access our Self Service site."
  • You will then need to enter your Utility Account #, Last Name or Business Name, Last four digits of Social Security #, and an email address.
  • A temporary password will be emailed to the email you provide. You will be required to change the password on your first login.

Account Management at your Fingertips

Smarthub lets you manage all aspects of your Sheffield Utilities account(s) online or with your mobile device. Creating a SmartHub account takes less than three minutes. Whether you have a single account or multiple accounts, SmartHub lets you see account details on all your accounts. Every month you will receive a notice when your bill is available or if your bill becomes late. You can also sign up for recurring payments from your checking account or with your credit card.

Safe & Secure

Smarthub provides a safe and secure environment for bill payments and transactions with Sheffield Utilities.

How do I get Smarthub?

For internet web browsers (PC Users) click here: Log in to Smarthub

For mobile and tablet users, use the following:

Our mission is to support our community. We are committed to provide prompt, safe, clean, reliable utilities at the lowest cost possible to serve the best customers in the world.

Sheffield Utilities
300 N Nashville Ave
Sheffield, Alabama 35660

Phone: 256.389.2000

Report an Outage: 256.389.2478